OUR PRIVACY POLICY

The www.licacosmetici.it website (hereinafter referred to as the ‘Website’) is the property of Lica SRL.

Lica SRL has established and developed security and privacy protection measures designed to guarantee that the personal data of Website users is handled properly, in line with local and international security and privacy legislation. This document explains how users’ personal data is collected and/or used, who sees this information and how users can access, modify or delete their information. All personal data supplied by users through this Website is only employed for the purposes detailed below.

This Privacy Policy has been drafted in compliance with Recommendation no. 2/2001, adopted on 17 May 2001 by Article 29 – the Data Protection Working Party (‘on minimum requirements for collecting personal data on-line in the European Union’), and in compliance with the measures imposed by Italian law (particularly by Legislative Decree no. 196/2003) and Swiss law (particularly the 1992 Federal Act on Data Protection). Moreover, it informs interested parties of its policy as required by Article 13 of the Italian Data Protection Code (Legislative Decree 30 June 2003, no. 196 with subsequent amendments and additions).

1. WHO IS RESPONSIBLE FOR HANDLING PERSONAL DATA

All the personal data supplied or collected when connecting to the Website will be handled by Lica SRL in its capacity as Data Controller.

Personal data will be processed by the members of staff at Lica SRL responsible for handling the personal data collected via the Website (including, among others, the members of staff authorised to manage the Website and provide associated services, as well as administrative personnel).

Lica SRL can also ask its service suppliers to carry out data processing operations on its behalf and in line with the instructions it provides. These suppliers will handle personal data in their capacity as Data Processors, on the basis of suitable contractual obligations.

In order for such suppliers to carry out the activities they provide, Lica SRL provides them with operating instructions and codes of conduct concerning the handling of personal data that comply with this Privacy Policy.

2. PROCEDURES FOR COLLECTING INFORMATION

Lica SRL acquires personal information about its users through the contact form on its Website, as well as via automatic tracking systems.

3. THE TYPE OF DATA COLLECTED AND DATA HANDLING PROCEDURES

Lica SRL can collect and handle the following personal information on its users:

– Personal details (name and e-mail address);

– Website usage information. When a user visits our Website, we use certain kinds of technologies to automatically collect certain types of information regarding the way someone uses our products and services, such as their IP address or other unique identification codes associated with the device (computer, mobile phone or other devices) used by someone to browse our Website, technical information that can include their URL, information about their browser and their language. This information helps us constantly improve the Website experience and check that the Website is working properly. This information only includes statistical information concerning the actions carried out by users and is not designed to be linked to the type of information that identifies who users are.

Personal data is stored and handled using Lica SRL’s own electronic system and is handled by the company itself or by third-party technical service suppliers.

4. COOKIE USAGE

We use cookies to improve your browsing experience.

A cookie is a small file that usually consists of letters and numbers. It downloads to your computer when you visit particular websites. Cookies allow a website to recognise your computer, trace how you browse through a website’s pages and identify you the next time you visit that website. Cookies do not contain information that can identify you personally, but we may link the personal data that is recorded about you to information provided by cookies and taken from them.

For further details on the way we use cookies, please read our cookie policy.

5. HOW WE USE GOOGLE ANALYTICS

Our Website uses Google Analytics: a software programme supplied by Google Inc. Google Analytics uses cookies and text files stored on a user’s computer or on a mobile device to make it easier to analyse the way he or she uses a website. Website usage information generated by cookies (including the user’s IP address) are sent to Google’s server in the USA and are stored there. Google then uses this information to assess the way our Website is used, compile reports on website activity for website operators and supply other services associated with website and Internet use. In addition, Google can pass on that information to third parties where this is required by law or if third parties process information on Google’s behalf. Google will not link an IP address to any other information it may have. Users can block cookies by changing the settings on their browser. However, this can make it difficult to take advantage of all the functions the Website normally offers.

6. DATA ON UNDER-AGE USERS

This Website is not designed for users under the age of 18 and Lica SRL does not intentionally collect personal data about them.

If information concerning people under the age of 18 is accidentally collected, Lica SRL will undertake to delete their personal data immediately.

7. THE PURPOSES OF DATA HANDLING

The information we collect, including personal data, is used for the following purposes:

• to provide the services available on the Website;
• for the technical administration of the Website and its operating functions (such as logistics), including solving any technical problem that may occur, carrying out statistical analyses, tests and research;
• to hinder or uncover fraudulent activities or an improper use that could be detrimental to our Website or compromise navigation security;
• to respond to requests from users (e.g. handling requests for information);
• to promote Lica SRL’s products and services, including the sending out of sales, promotional or informative messages and periodical updates (e.g. via e-mail, telephone, SMS/MMS, post or through social networks) concerning products, services, promotions and events. Should users consent to the handling of their personal data for marketing purposes, such data may be handled in order to carry out statistical analyses, surveys and market research concerning Lica SRL’s products and services by post, telephone or e-mail as well.

8. DATA PROTECTION AND SECURITY

Lica SRL is committed to protecting its users’ data. All the personal information users supply is stored on the company’s in-house systems and secure servers. The company uses security measures that can protect data from unauthorised access or unauthorised changes and from the distribution or broadcasting of data. In order to hinder unauthorised access, maintain data accuracy and guarantee the correct use of data, Lica SRL employs the necessary physical, electronic and administrative procedures to safeguard and protect the information and data stored on its system.

Lica SRL believes that the measures it has adopted reduce the possibility of security problems arising to an acceptable level, given the type of data in question. However, it does point out that the transmission of information over the Internet and other online or electronic data transmission systems involves inherent risks and that the security of information transmitted using such instruments cannot be guaranteed.

9. DATA STORAGE AND DELETION

Lica SRL only accesses, uses, handles, files and stores the personal data it collects for the purposes detailed in this document and in compliance with user consent, including implicit consent gained when the contact form is filled in or when users browse the Website.

Personal information is stored and deleted in compliance with Lica SRL’s security policy for the length of time necessary to carry out the purposes for which the data was collected and then handled, including any period of storage time required by applicable legislation (e.g. the storage of accounting records). A user can request that his or her data be deleted. In these cases, Lica SRL will comply with the user’s request, as long as it is not obliged to keep such personal information in order to comply with applicable legislation.

10. USERS’ RIGHTS AS REGARDS THEIR PERSONAL DATA

In compliance with Article 7 of legislative decree D.Lgs. 196/2003 on data protection (the Italian Data Protection Code) or other applicable legislation, Lica SRL offers its users a number of special rights, as listed below:

Users have the right to obtain confirmation of the existence (or not) of personal data concerning them, even if it has not yet been recorded, and a description of such data in an intelligible form.

Users have the right to obtain information regarding the origin of their personal data; regarding data handling procedures and purposes; regarding the rationale applied in the case of data handled using electronic instruments; regarding details identifying the Data Processor, Data Controller and the designated representative, in line with Article 5, paragraph 2 of the Italian Data Protection Code; and regarding the people or groups who could be sent their personal data or who could have access to it.

Users have the right to obtain the following: updates, corrections or even additions to data should this be desirable; the deletion of data or its conversion into an anonymous form or the blocking of any data handled in violation of the law, including any data whose storage was not necessary given the purposes for which the data was collected or subsequently handled; confirmation that the instructions listed in the points above have been passed on to those who have received the data, as regards its content as well, except in those cases where it proves impossible to carry out this requirement or where it involves the use of means that are clearly disproportionate compared to the right being safeguarded.

Users have the right to object, entirely or in part, to the handling of personal data about them for legitimate reasons, even if they are pertinent to the purpose for which the data was collected, and to the handling of personal data concerning them that will be used to send advertising or direct sales materials or in order to carry our market research or sales and marketing research.

Should they wish to exercise these rights and request information concerning the personal data stored by our company, users can contact Lica SRL through the contact form on the Website. Lica SRL will answer their request within an acceptable amount of time, after having verified the identity of the person contacting them.

11. THE DATA CONTROLLER

As per Article 28 of the Italian Data Protection Code, or other applicable legislation, the Data Controller is Lica SRL, a company with registered office in 32 Corso Susa, Caselette (TO), Italy, represented by its acting legal representative.

12. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to change. Should substantial changes be made, a notice of these changes will be published on the Website and users will be asked to consent to the handling of their data in compliance with the new data handling conditions, if envisaged by applicable regulations.